We are pleased to have successfully passed our annual ISO 9001:2015 certification surveillance assessment with BSI.
The auditor representing BSI concluded that over the last 12 months, Cooper Software has continued to successfully demonstrate the ability of our management system to support the various statutory, regulatory and contractual requirements that are essential under ISO 9001.
During the assessment, multiple areas of our management system were observed. This was to verify that the elements of the scope of certification and the requirements of the management standard were being effectively addressed. Interviews were also conducted with the management team alongside staff from the Sales, PMO and Service Desk teams. During the interviews, staff supplied evidence to demonstrate how their business function fulfils the requirements of ISO 9001.
Accreditation with BSI runs on a 3-year cycle and this surveillance assessment marks Cooper Software entering our 3rd year of certification. Our next re-certification will take place in December 2021.