Job Title: IFS Service & Maintenance Consultant
Location: UK
Department: Consultancy
About Cooper Software
Cooper Software is a UK-based technology consultancy headquartered in Fife, Scotland. As an IFS Gold Channel Partner and Services Partner, we specialise in IFS Cloud, combining deep industry insight and technical expertise to deliver, enhance and support this leading ERP solution for our customers.
Our work spans a wide range of industries, including manufacturing, energy and utilities, construction and engineering, food and beverage, and service industries. We help organisations optimise operations, connect assets, projects and people, and make better, faster decisions. At Cooper Software, we don’t just deliver software; we partner with our customers to maximise the value of their ERP investment, from initial implementation to ongoing optimisation and managed support, our team of certified consultants helps our customers continually improve and adapt their ERP system as their business evolves.
We’re proud to be a growing, dynamic business that offers our employees real opportunities. You’ll join a team that values collaboration, innovation and continuous learning, where your contributions help shape meaningful change for customers around the world.
About the Role
We are looking for an experienced IFS Consultant with a specialisation in Service & Maintenance to join our growing team at Cooper Software. In this role, you will provide expert functional consultancy across IFS implementations, upgrades, and business improvement projects. You will work closely with clients to define and deliver tailored IFS solutions that optimise their operations and add real business value.
You will also play a key role in ensuring our own Cooper Software product portfolio continues to meet the evolving needs of IFS customers, contributing your expertise to solution design, delivery, and continuous improvement.
What You Will Do
- Deliver functional consultancy across all stages of IFS implementation and improvement projects, from envisioning and design to training and post-go-live support.
- Focus on the Service & Maintenance module, providing subject-matter expertise to ensure robust, efficient solutions aligned with client processes.
- Create and deliver solution outlines, functional specifications, test scripts, training materials, and end-user documentation.
- Support customers during system setup, acceptance testing, and deployment.
- Contribute to Cooper Software’s product portfolio development, helping ensure our solutions align with industry needs and best practices.
- Mentor junior consultants, sharing knowledge and supporting professional growth within the team.
- Maintain high-quality documentation in line with ISO 9001 standards.
- Follow and promote our established delivery methodology, ensuring consistency and quality across all engagements.
What You Will Bring
- Previous experience in IFS consulting, with proven expertise in the Service & Maintenance module.
- Strong understanding of IFS implementation and upgrade processes.
- Degree in a business or related field (or equivalent experience).
- Excellent communication, stakeholder engagement, and analytical skills.
- A collaborative mindset, with the confidence to work independently or as part of a team.
- A proactive, quality-focused approach and the ability to mentor others.
Why Join Cooper Software?
At Cooper Software, you’ll work alongside a collaborative and knowledgeable team, helping leading organisations optimise their IFS systems. We offer a supportive environment with opportunities to learn, grow, and make an impact.
We offer the following benefits:
- Competitive salary
- Enhanced holidays increasing with length of service and an additional day off to celebrate your birthday.
- Life assurance
- Private healthcare
- Enhanced pension contribution
- Additional employee benefits including Cycle to Work scheme.
- Opportunities for professional development and career advancement.
Equality and Diversity
Cooper Software values the diverse skills and experience of its employees and is committed to achieving equality of treatment for all. Its objective is that all individuals shall have equal opportunities for employment and advancement based on their skills, aptitudes, and abilities. The Company is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through good equalities and diversity leadership and management.
How to Apply
If you are passionate about this job role, have the skills we are looking for, and want to contribute to our exciting projects, we would love to hear from you.
Please submit your CV to HR@coopersoftware.com
Cooper Software is an equal opportunity employer and welcomes candidates from all backgrounds to apply.
Join our team and help shape the future of Cooper Software.
