We are a leading IFS partner and we've developed a strong reputation within the industry which has allowed us to rapidly grow our team. We believe in an open, transparent and friendly relationship with our clients and co-workers.
Current vacancies
Account Manager
What will you do?
We are seeking a driven and passionate Account Manager to join our team to drive growth and retention for key accounts. You will be responsible for nurturing and retaining existing client relationships and identifying and closing new growth opportunities across Cooper Software’s full suite of products. Prior experience managing key accounts and selling SaaS is required. This person must be a self-starter who can create a large business pipeline and help customers achieve their goals.
Key Responsibilities
Identify and close upsell and cross-sell opportunities to maximise revenue from existing accounts
Develop and maintain strong relationships with key stakeholders within client organisations
Create, develop, and execute strategic territory and account plans
Understand clients' business objectives and challenges to position Cooper Software & IFS solutions effectively
Collaborate with cross-functional teams, including Delivery, and Operations, to deliver exceptional service and support to clients
Act as a trusted advisor to clients, providing guidance on best practice
Continuous Improvement
Work with the Service Desk to monitor client usage and performance metrics to identify areas for improvement and optimisation
Maintain accurate and current account and opportunity forecasting within internal sales tools
Stay updated on industry trends, competitive landscape, and emerging technologies to better serve clients
Ensure customer satisfaction and retention
What will you need?
Proven experience in a quota-carrying role
Proven history of over-achievement and meeting targets in account management and sales roles within the SaaS industry
Strong understanding of ERP technologies and services
Excellent communication and interpersonal skills, with the ability to effectively present to both technical and non-technical audiences
Ability to work independently and as part of a team in a fast-paced environment
Willingness to travel for client meetings and industry events
Benefits
We recognise employees invest their time, energy and talents and we commit to invest in our employees by offering long term growth opportunities allowing them to develop their skills to progress to the next level in their career. We invest heavily to ensure every employee is fully enabled with the right skills and experience to perform to their highest potential.
In addition, we also offer the following benefits:
Competitive salary
Enhanced holidays increasing with length of service and an additional day off to celebrate your birthday.
Life assurance
Private healthcare
Enhanced pension contribution
Additional employee benefits including Cycle to Work scheme and up to 15% discount with any purchase/lease of a new car with a leading manufacturer.
Opportunities for professional development and career advancement.
Proven experience in a quota-carrying role
Proven history of over-achievement and meeting targets in account management and sales roles within the SaaS industry
Strong understanding of ERP technologies and services
Excellent communication and interpersonal skills, with the ability to effectively present to both technical and non-technical audiences
Ability to work independently and as part of a team in a fast-paced environment
Willingness to travel for client meetings and industry events
About us
Founded in the UK in 2005, Cooper Software is a leading software company focused on enhancing business efficiency through technology. As an IFS Gold Channel and Services Partner, we support clients from project inception to post go-live support services and the delivery of continuous improvement programmes.
Specialising in ERP, Asset Management, and Service Management solutions, we provide industry specific software to manufacturing, energy, utilities, and service industries. We also offer a comprehensive range of services, including consulting, application support, hosting, managed services, and custom products.
Our team of experts builds strong, collaborative relationships with clients, combining deep, technical knowledge with industry sector insight to deliver long-term strategic value and consistent results.
Equality & diversity
Cooper Software values the diverse skills and experience of its employees and is committed to achieving equality of treatment for all. Its objective is that all individuals shall have equal opportunities for employment and advancement based on their skills, aptitudes, and abilities. The Company is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through good equalities and diversity leadership and management.
Join our team and help shape the future of Cooper Software.
Your New Future Starts Here.
Our team is currently working on many exciting projects across the UK. We are excited about our future growth plans and are looking for talented, ambitious individuals to join us on this journey. We value our employee's hard work and dedication and in return offer competitive benefits.
If you would like to join an exciting and expanding team, then send us your CV.
Our values are the cornerstone of everything we do:
Teamwork
Trust
High Performance
Continuous Improvement
We take pride in fostering a culture of innovation and entrepreneurial spirit, enabling our high-performing teams to drive business success. Our employees are empowered to make direct and meaningful contributions, and we are dedicated to investing in their development to align with our business growth. This commitment ensures that we consistently deliver first-class customer service.
Equality and Diversity.
Cooper Software values it's employees' diverse skills and experience and is committed to achieving equality of treatment for all.
Our objective is that all individuals shall have equal opportunities for employment and advancement based on their skills, aptitudes and abilities.
The Company is committed to engaging and retaining the best possible talent and creating an environment that encourages excellence through good equality and diversity leadership and management.
Talk to us.
Start a chat, call on 01383 840 700 or complete the form, we will respond to all enquiries.
