Meet AskCooperSoftware.ai.
Your always-on IFS expert. Ask anything. Learn everything. Plan your next move.
AskCooperSoftware.ai is a conversational AI built exclusively for IFS customers. Whether you're an end user, a project team member, or a business leader, AskCooperSoftware.ai gives you instant expert answers about IFS Cloud or any earlier version of IFS Applications without waiting for support tickets, trawling through forums, or sitting through lengthy training sessions.
ASK
Get instant answers to any IFS question, from how-to queries to deep technical detail about the latest releases.
LEARN
Explore the full possibilities of IFS Cloud at your own pace. The perfect training companion for every role.
PLAN
Workshop new modules, define CRIMs, and map out your next steps, all in a single conversation.
Why AskCooperSoftware.ai?
Always On: Available 24/7, whenever your team needs answers. No waiting, no queues.
Built for IFS: Trained specifically on IFS knowledge. Not a generic AI chatbot. A genuine IFS expert.
Any Role, Any Level: Whether you're brand new to IFS or a seasoned power user, AskCooperSoftware.ai meets you where you are.
Continuously Updated: Our team monitors and updates the knowledge base constantly, so you're always working with current information.
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Who Gets Access?
AskCooperSoftware.ai is available free of charge to all Cooper Software customers with a managed service agreement. No additional cost. No complex setup. Just instant IFS knowledge at your fingertips.
Not a Cooper Software customer yet? We'd love to talk about how AskCooperSoftware.ai could work for your organisation.
FAQs
AskCooperSoftware.ai is a conversational AI built exclusively for IFS customers. Unlike a generic AI chatbot, it answers only from your own documentation and Cooper Software's shared IFS library, with every response citing the exact document and page it came from. If the knowledge base does not contain the answer, it says so rather than guessing.
Yes. Every answer includes a citation to the exact document and page it was drawn from, so you can verify it in a couple of clicks. This makes it well suited to regulated environments where answers need to be auditable.
It is built around three things: Ask, for instant answers to any IFS question, from how-to queries to deep technical detail. Learn, as a training companion for exploring IFS Cloud at your own pace. Plan, for workshopping new modules, defining CRIMs and mapping out next steps.
Yes. AskCooperSoftware.ai answers questions about IFS Cloud and earlier versions of IFS Applications, so teams still running older IFS versions can use it too.
Yes. It works as a training companion for every role, letting you explore IFS Cloud at your own pace rather than relying only on scheduled training sessions.
Yes. AskCooperSoftware.ai is always on, so your team can get answers whenever they need them.
You can upload PDF, DOCX, PPTX, Markdown and plain text files. Files are searchable within seconds of upload, and documents can be added in batches to build your knowledge base quickly.
Any question it cannot answer is automatically logged in a gaps tracker, giving your team a precise list of what the knowledge base is missing. Once the missing document is uploaded, that question is answered going forward.
Yes. Each customer has a private tier with their own documents, chat history and users, isolated at the database level. Nothing you upload is used to train the underlying model, your documents are read and cited, never learned from.
Most teams are answering real questions within an afternoon. An initial set of documents is uploaded and searchable within seconds, with a structured four week rollout to review usage and fill any gaps identified along the way.
Access is available to Cooper Software customers, with tiers to suit different team sizes and usage levels. Get in touch to talk through what would work for your organisation.
Cooper Software is an IFS Specialised Channel Partner and Premier ISV Partner, with over 20 years' of working within the IFS ecosystem, with extensive experience helping IFS customers get more from their IFS investment. AskCooperSoftware.ai is built on that same depth of IFS expertise.